Terms of Service
These Terms of Service ("Terms") govern your access to and use of DeltaVisor (the "Service"), operated by DeltaVisor ("we," "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
DeltaVisor provides access to a normalized record of how the built world changes, drawn from public records (such as permits, certificates of occupancy, zoning and land-use cases, and related filings), together with tools to save standing searches, receive alerts when matching records appear, and view aggregate intelligence. The Service is provided on a subscription basis.
2. Accounts
You must provide accurate account information and keep it current. You are responsible for activity under your account and for keeping your credentials secure. You must be able to form a binding contract to use the Service. Notify us promptly of any unauthorized use.
3. Acceptable use
You agree not to:
- resell, redistribute, or build a competing dataset from the Service's output beyond your own internal use;
- access the Service by automated means except through interfaces we provide, or otherwise scrape, overload, or circumvent rate limits or access controls;
- use the Service to violate any law, or to harass, surveil, or harm any person;
- attempt to gain unauthorized access to the Service, other accounts, or our systems.
4. Subscriptions and billing
Paid features require an active subscription. Billing is handled by our payment processor, Stripe; by subscribing you also agree to Stripe's terms. Fees are billed in advance on a recurring basis and are non-refundable except where required by law. You can cancel at any time from your dashboard; cancellation takes effect at the end of the current billing period. We may change pricing on prospective notice.
5. Data accuracy
The Service compiles and normalizes data from third-party public sources. We do not warrant that any record is complete, accurate, current, or fit for a particular purpose, and coverage varies by jurisdiction. The Service is an informational tool, not legal, financial, or professional advice. Verify anything you rely on against the authoritative source of record before acting on it.
6. Intellectual property
The Service, including its software, design, and compiled and normalized data, is owned by us and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription, subject to these Terms. You retain ownership of content you submit; you grant us the rights needed to operate the Service.
7. Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.
8. Limitation of liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.
9. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive will survive.
10. Changes
We may update these Terms. If we make material changes, we will take reasonable steps to let you know. Your continued use after changes take effect means you accept the updated Terms.
11. Contact
Questions about these Terms: [email protected].